Step-by-step instructions to creating a new help desk account.
How to set up your support widget and email addresses, teams and agents, customize appearance, and add Google Analytics.
How to separate roles and keep supporters away from portal administration.
How to link your helpdesk portal with your support@... email account(s).
A quick guide on adding Google Analytics to your helpdesk.
Learn how to organize your Agents into support Teams.
Learn how to create and manage your agents' accounts.